From an analysis of a small selection of recent bills (typically 3 months), our report will highlight on a wide range of potential opportunities, including:
- Rebates due to incorrect supplier billing
- Cost savings without changing supplier(s) – tariff related
- Cost savings without changing supplier(s) – management related
- Verification of potential additional savings through change of supplier
- Call abuse
- Equipment errors
Although designed to provide an assurance of correct billing, in our experience telecoms billing is a ‘challenging’ area for customers and suppliers alike and our detailed analysis and summaries help to bring some extra clarity.
Identified errors have enabled us to recover sums in excess of £300,000 on several occasions.